Please note that the maintenance window for Asia Pacific (Osaka) has been rescheduled.
Previous Schedule: April 7, 16:00 UTC to April 8, 13:00 UTC
Updated Schedule: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
All other details remain unchanged. Thank you for your understanding.
Posted Mar 31, 2026 - 17:22 UTC
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : We are performing standard upgrades to the Osaka infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.
Date and Time: May 22, 2026, 16:00 UTC to May 23, 2026, 20:00 UTC
Impact: Most services are expected to transition smoothly. All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.
Data Centers Asia Pacific (Osaka) - ap-northeast-3_1_0
Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support.
Posted Mar 11, 2026 - 11:27 UTC
This scheduled maintenance affects: Asia Pacific (Osaka) (API, Cisco Secure Client, Data Loss Prevention, DNS, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).