Cisco Secure Access - [Planned Maintenance] London - From 2026-03-31 20:00 UTC to 2026-04-02 00:00 UTC

Scheduled Maintenance Report for Cisco Secure Access Service Status

Completed

The previous update indicating that this scheduled maintenance was cancelled does not reflect the current plan.

This maintenance will proceed as originally scheduled on March 31st, 20:00 UTC to April 2nd, 00:00 UTC

For the latest updates and details, please refer to:
https://status.sse.cisco.com/incidents/4lxgy1cn6cfv

We apologize for any confusion caused. If you have any questions or need assistance, please contact our support team.
Posted Mar 26, 2026 - 19:38 UTC

Scheduled

Cisco is committed to providing you with a secure and reliable experience. To ensure our Cisco Secure Access platform continues to meet your needs, we will be performing maintenance.

Maintenance Details :
We are performing standard upgrades to the London infrastructure. During this period, traffic will be redirected to nearby data center to ensure service continuity.

Date and Time: March 31st, 20:00 UTC to April 2nd, 00:00 UTC

Impact:
Most services are expected to transition smoothly.
All active VPN sessions will be briefly disconnected during the maintenance window. Users must manually reconnect to the VPN service. Upon reconnection, the service will automatically route users to the other data center within the same region.

Data Centers
United Kingdom (London) : eu-west-2_1_1

Components : API, Cisco Secure Client, Data Loss Prevention, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access

We’re Here to Help
If you have any questions or need assistance, please contact our support team.
Thank you for your understanding and support.
Posted Mar 09, 2026 - 10:11 UTC
This scheduled maintenance affected: United Kingdom (API, Cisco Secure Client, Data Loss Prevention, DNS, Experience Insights, Network Tunnel Groups, Policy Enforcement, Remote Access VPN, Remote Browser Isolation, Reporting and Logging, Reserved IP, Resource Connector, Web Security, Zero Trust Access).